CONFIDENTIALITY & COOKIES

Privacy and Cookies Policy

Last updated: 01/16/2026

The protection of your personal data is a priority for B2B Estate, a division of Ottima Invest sprl. This policy aims to inform you transparently about how we collect, use, and protect your data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The entity responsible for processing your data is: B2B Estate, a division of Ottima Invest sprl,  ov@b2bestate.be, Company/VAT number: BE 0453.314.355 — RPM Brussels, ov@b2bestate.be

2. Data Collected

We only collect data necessary to provide our services. This may include:

  • Identity Data: First name, last name.

  • Contact Data: Email address, phone number.

  • Technical Data: IP address, browser type, navigation data via cookies.

  • Form Data: Any information you enter into our contact or registration forms.

3. Purposes of Processing

Your data is processed for the following reasons:

  • Managing inquiries via the contact form (Legal basis: Legitimate interest).

  • Sending newsletters or commercial offers (Legal basis: Your consent).

  • Improving user experience and statistical analysis (Legal basis: Legitimate interest/Consent for cookies).

  • Compliance with legal obligations (Legal basis: Legal obligation).

4. Data Retention Period

We retain your data only as long as necessary for the purposes for which it was collected:

  • Prospect/Client Data: 3 years after the last contact.

  • Billing Data: 10 years (statutory legal obligation).

  • Cookies: 13 months maximum.

5. Data Recipients

Your data is strictly confidential. It may be shared with:

  • Our internal departments (marketing, technical, support).

  • Our technical service providers (web host, email tools) who also comply with GDPR.

  • We never sell your data to third parties.

6. Transfers Outside the European Union

If we use service providers located outside the EU (e.g., Google, Mailchimp), we ensure that the transfer is governed by the European Commission’s Standard Contractual Clauses or that the country provides an adequate level of protection.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of Access: Obtain a copy of your data.

  • Right to Rectification: Modify inaccurate data.

  • Right to Erasure: Request the deletion of your data.

  • Right to Object: Refuse the use of your data for certain purposes.

  • Right to Portability: Receive your data in a structured format.

To exercise these rights, please contact us at: ov@b2bestate.be

8. Cookies Policy

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, mobile) when you visit a website.

Which cookies do we use?

  1. Strictly Necessary Cookies: Essential for the website to function (session, security). These cannot be disabled.
  2. Analytical/Performance Cookies: Allow us to understand how you use the site (e.g., Google Analytics). These require your consent.
  3. Third-Party/Social Cookies: Used to share content on social media or watch videos (e.g., YouTube, Facebook).

How to manage your preferences?

During your first visit, a banner allows you to accept or refuse all or some cookies. You can change your choices at any time by clicking on [Link to cookie management panel].

You can also configure your browser to block cookies:

  • [Link to Chrome help]

  • [Link to Firefox help]

  • [Link to Safari help]

9. Security

We implement technical security measures (SSL encryption, firewalls) and organizational measures to protect your data against unauthorized access or loss.

10. Policy Changes

We reserve the right to modify this policy at any time to comply with legal changes.